In this first episode we are introduced to some of the major characters. The first rescue involves Jamie ending up balanced on the edge of one of the rocks whilst attempting to rescue a photographer who has fallen. Two brothers are out walking when one trips and hurts himself. He ruptures his spleen , but the team have a long time to wait for a helicopter to arrive. Douglas has to rescue a diabetic who is in danger of going into a coma. Caroline wants to join the rescue team, but the others are wary of her because her father has donated money to the mountain rescue service.